Orange Mailer Helpdesk

Account / Subscription 4

• GDPR - What We Do.
• How to start / change / cancel a subscription.
• How to cancel my account and get the remaining balance refunded.
• Non-Profit Discount?

Getting Started 5

• How do I create postage stamps?
• How do I add funds so I can print postage?
• How do I print postage online?
• Set up my account.
• Military (APO / FPO / ...)

Address Book / Batch 3

• How do I delete my address book / batch list?
• How to do a batch print.
• How to edit a entry in the Address book

Printing 5

• What Size Labels does Orange Mailer Support?
• How do I set up my printer?
• How do I print 1/2 page instead of a label printer?
• How do I print directly onto an envelope?
• Do you have a test label for setting up my printer?

Insurance Coverage 2

• Orange Marmalade Shipping Insurance Guidelines
• Do you offer insurance?

Postage 15

• When I create postage, I am asked if I want to download or save the pdf
• Can I Print First Class Postage?
• Where do I find Tracking Info?
• What is a Large Envelope VS a "Flat" VS "Soft Pack"
• Can I Track a First Class letter?

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Funds 3

• What happens to my unused funds?
• Can I get a refund of my unused funds?
• Why was I charged for Postage Due?