Orange Mailer Helpdesk

Account / Subscription 3

• GDPR - What We Do.
• How to start / change / cancel a subscription.
• How to cancel my account and get the remaining balance refunded.

USPS 7

• Can I Print First Class Postage?
• What is a Large Envelope VS a "Flat" VS "Soft Pack"
• Can I Track a First Class letter?
• How do I (can I) send Registered Mail?
• How long does it take for Certified Mail to be delivered?

See all 7 articles

Getting Started 5

• How do I create postage stamps?
• How do I add funds so I can print postage?
• How do I print postage online?
• How to create account - video.
• Set up my account.

Address Book / Batch 3

• How do I delete my address book / batch list?
• How to do a batch print.
• How to edit a entry in the Address book

Printing 5

• What Size Labels does Orange Mailer Support?
• How do I set up my printer?
• How do I print 1/2 page instead of a label printer?
• How do I print directly onto an envelope?
• Do you have a test label for setting up my printer?

Video instructions 3

• How to Create Account.
• How to Print Postage
• Going forward

Insurance Coverage 2

• Orange Marmalade Shipping Insurance Guidelines
• Do you offer insurance?

Postage 7

• When I create postage, I am asked if I want to download or save the pdf
• Where do I find Tracking Info?
• Do you support "non-machinable"?
• I messed up my postage - how do I cancel it?
• Price shows on label - less than I paid. Why?

See all 7 articles

Funds 3

• What happens to my unused funds?
• Can I get a refund of my unused funds?
• Why was I charged for Postage Due?