FAQ

What happens to my unused funds?
Nothing. Not to be short, but that is the answer. Your funds will remain available for your use at any time. If for some reason we need to return funds...
Wed, 1 Aug, 2018 at 8:12 PM
Can I get a refund of my unused funds?
You may request a refund of any unused funds at any time. Simply navigate to the Your Subscription tab, scroll to the bottom and click the red "Cancel ...
Tue, 26 Nov, 2019 at 2:23 PM
GDPR - What We Do.
The GDPR is a new law that at this time (emphasis on "at this time") affects all e-commerce regardless of the country you live in. Specifical...
Tue, 4 Jun, 2019 at 8:22 PM
Where do I find Tracking Info?
Login to the site, then navigate to the "History" page via the top nav. There you will find a list of your prints. Tracking number is dis...
Fri, 19 Jul, 2019 at 12:57 PM
How to start / change / cancel a subscription.
Once you have created a account go to the MY SUBSCRIPTION page, scroll down to the Manage subscription section, 1. Enter credit car...
Fri, 1 Nov, 2019 at 9:48 PM
How to cancel my account and get the remaining balance refunded.
It is easy to cancel your account, just go to the YOUR SUBSCRIPTION section, scroll down and look for the "cancel service & delete data" butto...
Fri, 1 Nov, 2019 at 9:50 PM
Cancel account and get unused balance refunded.
It is easy to cancel your account, just go to the YOUR SUBSCRIPTION section, scroll down and look for the "cancel service & delete data" butto...
Fri, 1 Nov, 2019 at 9:50 PM
How to create account - video.
Fri, 1 Nov, 2019 at 9:51 PM
Do you support "non-machinable"?
Yes we do!  Just click grey button "show options" next to the weight field in the packaging dimensions section. Once you click the show o...
Mon, 2 Sep, 2019 at 9:20 PM
Do you offer insurance?
Yes we do!   Just click grey button "show options" next to the weight field in the packaging dimensions section. Once you click the s...
Mon, 2 Sep, 2019 at 9:27 PM