### **Where Do I Find Tracking Information?**


You can view tracking and status information for all your shipments on the **History** page.


### How to View Tracking


1. Log in to Orange Mailer.

2. Click **History** in the top navigation.

3. Find your shipment in the list.

4. Click the **blue tracking number** to track it directly on the USPS website.


 Tracking vs Status Track (IMb)



| Type | What You Get | Best For | Notes |

|------|--------------|----------|-------|

| **Tracking Number** | Full USPS tracking | Packages, Priority, Express, etc. | Scanned at multiple points including delivery |

| **Status Track (IMb)** | Delivery status updates | First Class letters, cards & flats | No delivery scan. Shows when USPS received it and estimated delivery. **Available only on paid subscription plans.** |


### Status Track for First Class Letters, Cards & Flats


USPS does **not** offer full tracking on First Class letters, cards, or flats. However, paid subscribers can add an **Intelligent Mail Barcode (IMb)** — also called **Status Track** — to their labels.


This barcode is scanned by USPS and provides useful status updates, including:

- When USPS received your item

- Which post office is handling it

- Estimated delivery information


**Note:** The IMb is **not** manually scanned at delivery. You will receive proof of mailing and delivery status updates, but not a confirmed delivery scan.


### How to Check Status Track


1. Go to the **History** page.

2. Find the mailing.

3. Click the **Get Status** button.

4. Wait a few moments for the latest information from USPS.


### Important Notes


- The **Intelligent Mail Barcode (IMb)** / Status Track feature is only available on **paid subscription plans**.

- Orange Mailer does not guarantee that every scan will occur.

- Status information comes directly from USPS systems.

- This service is currently offered free to paid subscribers.


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