Postage

When I create postage, I am asked if I want to download or save the pdf
First, no worries - should things not work out, you can always access your label from the "History" page. That said, to fix this issue you wil...
Fri, 5 Jul, 2019 at 7:37 PM
Can I Print First Class Postage?
Yes. Although we do not print "stamps" per se., we do have first class postage that is printed on a label with your Ship To and Ship from address...
Fri, 1 May, 2020 at 10:12 AM
Where do I find Tracking Info?
Login to the site, then navigate to the "History" page via the top nav. There you will find a list of your printed labels. Tracking numbe...
Fri, 28 May, 2021 at 11:19 AM
What is a Large Envelope VS a "Flat" VS "Soft Pack"
An envelope is what we all think - something that contains a letter. A "flat" means essentially that - it is flat. As compared to a package.  Bu...
Thu, 1 Oct, 2020 at 12:28 PM
Can I Track a First Class letter?
Kinda. The USPS does not offer tracking on first class letters or cards, however Orange Mailer incorporates whats know as an "Intelligent Mail Barcode&...
Thu, 2 Dec, 2021 at 4:20 PM
How do I (can I) send Registered Mail?
Orange Mailer does not presently offer the Registered Mail service. Technically we are able to do so, however Registered mail has requirements that we f...
Mon, 4 Nov, 2019 at 10:14 PM
Do you support "non-machinable"?
Yes we do!  Just click grey button "show options" next to the weight field in the packaging dimensions section. Once you click the show o...
Thu, 1 Oct, 2020 at 12:20 PM
How long does it take for Certified Mail to be delivered?
Certified Mail - even First Class - can take up to 10 days to be delivered. This is due to the "in-person" and special nature of Certified Mail. U...
Fri, 29 Nov, 2019 at 1:44 PM
Can I send Certified Mail?
Yes! Orange Mailer offers this option. What is Certified Mail? Read this FAQ from the USPS. To locate the Certified Mail option, click the "More O...
Sun, 22 Oct, 2023 at 10:16 AM
I messed up my postage - how do I cancel it?
To cancel postage (and request a refund) navigate to the History page. There you can locate all previously generated postage. Locate the label, and click th...
Thu, 1 Oct, 2020 at 12:25 PM