Orange Mailer Helpdesk

First, no worries - should things not work out, you can always access your label from the "History" page. That said, to fix this issue you wil...

Yes. Although we do not print "stamps" per se., we do have first class postage that is printed on a label with your Ship To and Ship from address...

Login to the site, then navigate to the "History" page via the top nav. There you will find a list of your printed labels. Tracking numbe...

An envelope is what we all think - something that contains a letter. A "flat" means essentially that - it is flat. As compared to a package.  Bu...

Kinda. The USPS does not offer tracking on first class letters or cards, however Orange Mailer incorporates whats know as an "Intelligent Mail Barcode&...

Orange Mailer does not presently offer the Registered Mail service. Technically we are able to do so, however Registered mail has requirements that we f...

Yes we do!  Just click grey button "show options" next to the weight field in the packaging dimensions section. Once you click the show o...

Certified Mail - even First Class - can take up to 10 days to be delivered. This is due to the "in-person" and special nature of Certified Mail. U...

Yes! Orange Mailer offers this option. What is Certified Mail? Read this FAQ from the USPS. To locate the Certified Mail option, click the "More O...

To cancel postage (and request a refund) navigate to the History page. There you can locate all previously generated postage. Locate the label, and click th...