Orange Mailer Helpdesk
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Knowledge base
General
Account / Subscription
4
GDPR - What We Do.
How to start / change / cancel a subscription.
How to cancel my account and get the remaining balance refunded.
Non-Profit Discount?
Getting Started
5
How do I create postage stamps?
How do I add funds so I can print postage?
How do I print postage online?
Set up my account.
Military (APO / FPO / ...)
Address Book / Batch
3
How do I delete my address book / batch list?
How to do a batch print.
How to edit a entry in the Address book
Printing
5
What Size Labels does Orange Mailer Support?
How do I set up my printer?
How do I print 1/2 page instead of a label printer?
How do I print directly onto an envelope?
Do you have a test label for setting up my printer?
Insurance Coverage
2
Orange Marmalade Shipping Insurance Guidelines
Do you offer insurance?
Postage
15
When I create postage, I am asked if I want to download or save the pdf
Can I Print First Class Postage?
Where do I find Tracking Info?
What is a Large Envelope VS a "Flat" VS "Soft Pack"
Can I Track a First Class letter?
View all 15
Funds
3
What happens to my unused funds?
Can I get a refund of my unused funds?
Why was I charged for Postage Due?
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